1. Information We Collect

We may collect information when you visit our website, submit an inquiry form, or contact us for product information and OEM/ODM services.

• Name and company name
• Email address and phone number
• Country or region
• Inquiry details or message content
• Website usage data such as IP address, browser type, visited pages, and access time

2. How We Use Your Information

The information we collect is used only for legitimate business and communication purposes.

• To respond to your inquiries
• To provide product information, quotations, and OEM/ODM service details
• To improve our website, products, and services
• To maintain website security and prevent misuse
• To comply with legal or regulatory requirements when necessary

We do not sell, rent, or trade your personal information to third parties.

3. Inquiry Forms and Business Communication

When you submit an inquiry through our website, the information you provide will be used only for communication related to CHAC Electric products and services.

Our team may contact you by email, phone, or other communication methods based on the information you provide.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand visitor behavior.

• Improve website performance
• Analyze page visits and user interaction
• Provide a better browsing experience

You may disable cookies through your browser settings. However, some website functions may not work properly without cookies.

5. Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of data transmission over the Internet is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including business communication, customer service, legal compliance, and record keeping.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for certain data processing activities
• Contact us regarding privacy-related concerns

9. International Users

As CHAC Electric serves customers worldwide, your information may be processed and stored in countries or regions outside your own.

By using our website and submitting your information, you agree that your information may be processed for international business communication purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage users to review this page periodically.